Terms & Conditions

Introduction

This www.fayre-square.com website is owned and operated by Greene King plc and Greene King Brewing and Retailing Limited, companies registered in England and Wales whose registered office is at Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Company registration numbers are 24511 and 3298903 respectively..

These Terms and Conditions govern your use of the www.fayre-square.com website. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not use the www.fayre-square.com website..

Any use by you of this site is subject to your acceptance of the terms and conditions set out in this legal notice.

If you access this site you are deemed to have read and accepted the above statement. If you do not accept these terms and conditions please leave the site now.

Information and Data Protection

All parties shall comply at all times with the Data Protection Act 1998 (the "Act") and any regulations made under the Act.

All personal information which you provide to us via the Websites will be stored and used by us in accordance with the Act and the Websites' privacy policy (as amended by us from time to time).

Whenever you provide us with information via the Websites, you will be deemed to have warranted to us that the information in question is accurate and that you have obtained all necessary permission for it to be used in the manner set out in the privacy policy mentioned above.

We will use the information provided by you to inform you about our latest promotions and/or any specific products and services that we think might be of interest to you. You can opt-out of receiving these updates at any time by simply sending an email to data.protection@greeneking.co.uk.

Trade marks, copyright, linking and other use of these Websites

All trademarks on the Websites are owned by us or our licensors (including third party providers of products and services available via the Websites). Except where otherwise stated, all contents on the Websites are © Greene King plc and Greene King Brewing and Retailing Limited.

Unless specifically stated that particular materials can be used more widely, you are only permitted to download the materials contained on the Websites to a single personal computer and/or to print a hard copy of the materials contained on the Websites for personal use and provided all copyright, trade mark and other proprietary notices are left intact. The grant of this limited licence is conditional upon your agreement to and compliance with all the terms and conditions set out in this document. Any other use of any of the materials on this Websites including reproduction (for any purposes other than those noted above), modification, distribution, or republication, without our prior written permission is strictly prohibited, and is a violation of ours and/or our licensors' proprietary rights. You may not link to this Websites, nor frame it, without our express permission. If you would like to link to the site please contact us.

While we endeavour to ensure that the information on the Websites is correct, we do not warrant the accuracy or completeness of the material on the Websites. We may make changes to the functionality of the Websites, the material on the Websites at any time without notice. The material on the Websites may be out of date and we make no commitment to update the material. The material on the Websites is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with the Websites on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal disclaimer, might have effect in relation to the Websites. We will use our reasonable endeavours to ensure that the Websites are fully operational at the times we have indicated it will be available. However we cannot and do not guarantee that the Websites will be available at all times or that it will be fault free. In particular access to the Websites may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out. Further, by using the Websites, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within our control and if we are totally or partially prevented or delayed in the performance of any of our obligations in connection with the Websites as a result of any failure of such external services, input or facilities or any other event of "force majeure", we will not be liable to you for the relevant non-performance or delay. For the purposes of these terms and conditions, the expression "force majeure" will be deemed to include any cause affecting the performance by us of our obligations arising from or attributable to acts, events, omissions or accidents beyond our reasonable control and in particular will include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster and any legislation, regulation, rule or ruling of government, court or any competent authority.

To the fullest extent permitted by applicable laws, neither we nor any of our group or associated companies or any of our or their respective directors, employees, affiliates or other representatives will be liable for any loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through the Websites, including any loss of data, income, profit or opportunity, loss of or damage to property, claims of third parties and/or indirect or consequential loss or damages, even we have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event will our total liability to you for all damages, losses, and claims (whether in contract, tort (including negligence), or otherwise) exceed the amount paid by you, if any, for accessing the Websites.

On the Websites we may have provided links to other websites which, at the time of creating the links, were believed to be of interest to our Website visitors. Whilst we will from time to time review the websites to which we have linked, we do not necessarily endorse the contents of those linked websites. We disclaim all liability arising from the information or materials contained on any linked websites.

Miscellaneous

If you have any complaints or comments about the Websites please contact us by email at guest services or in writing to Guest Services, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire, DE14 3JZ.

In these terms and conditions, the expressions "including" and "in particular" are to be construed as if they were followed by the words "but without limitation" In these terms and conditions, headings have been inserted for ease of reference only and are not to affect the interpretation of the terms and conditions.

We may revise these terms and conditions at any time by amending this page on the Websites. You are expected to check this page from time to time to take notice of any changes we make, as they will be binding on you. Some of the provisions in these terms and conditions may also be amended or superseded by provisions or notices published elsewhere on the Websites. You agree that we are not required to comply with the obligations imposed by regulations 9 (1), 9(2) and 11 (1) of The Electronic Commerce (EC Directive) Regulations 2002.

These terms and conditions and any dispute or claim arising out of or in connection with them (including any non-contractual dispute or claim) will be governed by and construed in accordance with the laws of England and Wales.

Gift Card Terms & Conditions

1. For balance enquiries, full terms, Card enquiries and participating pub restaurants please visit: greatbritishpubcard.co.uk/ 2. For any card queries, please ring 08435 064 006 (Mon-Fri, 09:00-17:00). 3. See greatbritishpubcard.co.uk/ termsandconditions for full terms & conditions and details of how we use your personal information. Use of the Card constitutes acceptance of these terms. 4. The monies on the Card can be used as full or part payment in participating pub restaurants, see greatbritishpubcard.co.uk for details. 5. You must be aged 14 or over to purchase Card. Age restrictions may apply to goods/services purchased. 6. Monies on the Card cannot be exchanged for cash. 7. All monies on the Card must be used within 12 months of the date of purchase or last activity. Any balance will be forfeited. 8. Treat the Card as cash; we will not be liable for unauthorised use, lost, stolen or damaged Cards. 9. The Card is not a credit, debit, cheque guarantee or charge Card. 10. We reserve the right to refuse to accept or limit the use of the Card at our sole discretion. 11. Cards cannot be returned, replaced or refunded, except as defined in the Distance Selling Regulations. 12. Additional terms apply to Cards purchased from a third party, please refer to on our website. 13. We reserve the right to amend our terms or withdraw the Card on reasonable notice; changes will be posted our website. Your statutory rights are not affected. 14. Greene King plc and Greene King Brewing and Retailing Limited, companies registered in England and Wales whose registered office is at Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Company registration numbers are 24511 and 3298903 respectively..

Food Terms & Conditions

(V) These dishes are suitable for vegetarians. Whilst we take care to preserve the integrity of our vegetarian products, we must advise that these products are handled in a multi environment kitchen. (G) These dishes are non-gluten containing. All our food is prepared in a kitchen where nuts, cereals containing gluten and other allergens are prepared and our menu descriptions do not include all ingredients. Guests concerned about the presence of allergens in our food are welcome to ask a member of the team for assistance before ordering. You can also visit our website for allergy and nutritional information. All stated weights are approximate and uncooked. All Fish dishes may contain bones. Some scampi pieces may contain more than one tail.

Free Wacky Play

This offer entitles the bearer to one free play per child for every £10 spent within the Fayre & Square pub upon presenting their receipt. Proof of purchase will be required in the form of a receipt for food purchased. Offer valid Monday – Friday only. A main course must be purchased as part of the £10 spend. Each £10 spend will give 1 free admission. For a £20 spend 2 children will have free admission and so on. The £10 must be spent within the pub and not the Wacky Warehouse to qualify for the offer. This offer can only be used at a participating pub and a receipt must be presented when arriving at the Wacky. Normal rules of play apply, see www.wackywarehouse.co.uk for further details. This offer cannot be used in conjunction with any other offer. Copied, defaced or damaged receipts will not be accepted. Proof of identity may be requested. The receipt is not transferable. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time. Promoter: Wacky Warehouse, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire, DE14 3JZ.

Email club welcome offer

£5 off offer is valid when two adults purchase main courses. This offer is only valid for the person named in this email and who received it directly from the pub, no forwards will be accepted. This email voucher can only be used at this pub outlet and must be presented when placing a food order. This email voucher can only be redeemed during food service hours. Offer not valid on Bank Holidays, Mother's Day, Father's Day, Valentine's Day, Christmas Day and New Year's Eve. This offer is not available in conjunction with any other offer. This email voucher can only be applied to one transaction. Copied or forwarded vouchers will not be accepted. Proof of identity may be requested. Cash value of this email voucher £0.00000001. This voucher is not transferable. Subject to availability. Promoter: Greene King plc and Greene King Brewing and Retailing Limited, companies registered in England and Wales whose registered office is at Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT. Company registration numbers are 24511 and 3298903 respectively. We reserve the right to cancel, amend or withdraw this offer at any time.

Email club birthday offer

One free bottle of house wine when two or more adults order main courses. One voucher per party. The offer is only valid for the person named in the email. Proof of identity may be requested. The email voucher can only be used at Fayre and Square Pubs and must be presented when placing a food order. The offer is not available in conjunction with any other offer. The email voucher can only be redeemed during food service hours. Offer not valid on Bank Holidays, Mother’s Day, Father's Day, Valentine’s Day, Christmas Day and New Year’s Eve. The voucher can only be applied to one transaction. Copied or damaged vouchers will not be accepted. Cash value of this voucher £0.00000001. The voucher is not transferable. Offer valid to over 18’s only. Offer subject to availability. We reserve the right to cancel, amend or withdraw this offer at any time.

Free starter or dessert voucher

This voucher can only be used at the issuing pub and must be presented when placing your initial food order. This voucher allows one free starter or dessert from the main menu only when an adult main course is purchased from the main menu. Offer excludes sharers. Voucher can only be redeemed during normal food service times. Voucher can only be applied to one transaction. Only one Free starter or dessert per voucher. Copied, defaced or damaged vouchers will not be accepted. Offer subject to availability. Offer cannot be used in conjunction with any other offer or discount. The email voucher can only be redeemed during food service hours. Offer not valid on Bank Holidays, Mother’s Day, Father's Day, Valentine’s Day, Christmas Day and New Year’s Eve. Voucher cash value £0.0000001. This voucher is not transferable. Promoter: Fayre & Square, Sunrise House, Ninth Avenue, Burton upon Trent, Staffordshire DE14 3JZ. We reserve the right to amend, cancel or withdraw this offer at any time.

Important booking information

A non refundable deposit must be received at the time of booking. Deposit payment accepted via credit, debit card or cash and must be paid at the time of booking. Pre-orders are required 14 days before dining or at the time of booking if less than 14 days before hand. Cancellations made with less than 24 hours notice are liable for full payment of food. All currency is in pound sterling.

Christmas information

Festive Menu available between 15th November to 1st January 2017, excluding 25th & 26th December 2016. A £5 per adult & £3 per child non-refundable deposit is required to be paid upon booking. No booking is confirmed until a deposit is received. Cancellations made with less than 24 hours notice are liable for full payment for food. Pre-orders are required 14 days prior to dining or at the time of booking if less than 14 days beforehand. Christmas Day Menu is available exclusively on 25th December 2016. A £10 per adult and £3 per child non-refundable deposit is required to be paid upon booking. No booking is confirmed until a deposit is received. Full payment is required by 1st December 2016. If booking after 1st December, full payment is required upon booking. Cancellations made with less than 24 hours notice are liable for full payment for food. All pre-orders are required before 18th November 2016. Boxing Day Menu is available exclusively on 26th December 2016. A £5 per adult and £3 per child non-refundable deposit is required to be paid upon booking. No booking is confirmed until a deposit is received. Cancellations made with less than 24 hours notice are liable for full payment for food. All pre-orders are required before 18th November 2016. All Festive Menu, Christmas Day and Boxing Day Menu offers are subject to availability and apply to the food options specified – substitutes are not allowed. We reserve the right to alter or amend the offer at any time. All prices are inclusive of 20% VAT. (V) suitable for vegetarians. (B) Fish dishes may contain bones. † Contains alcohol. Please advise the team of any dietary requirements when ordering. Full allergen information on the ingredients in the food we serve is available upon request – please speak to a member of the team. All weights are approximate prior to cooking. Fish, poultry and shellfish dishes may contain bones and/or shell. Please be aware that all our dishes are prepared in kitchens where nuts and gluten are present, as well as other allergens, therefore we cannot guarantee that any food item is completely ‘free from’ traces of allergens. Our menu descriptions do not list all ingredients. Some dishes may contain alcohol which may not be listed on the menu. Please ask your server before ordering if you are concerned about the presence of allergens in your food. Full allergen information is also available www.fayre-square.com. Photography is for illustrative purposes only and crockery may vary by pub. ‡ Drinks to be selected from the kids menu. 20% off Campo Viejo Rioja Tempranillo, The Pass New Zealand, Sauvignon Blanc and Mumm Champagne and 4 for £10 or 8 for £18 on Desperados, Sol, Bulmers, Bulmers 17 available to over-18s only. Proof of age may be required. All products subject to availability on a site by site basis. Management reserves the right to withdraw an offer without prior notice. Promoter: Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk IP33 1QT.